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Import errors

An import error usually means one small thing is wrong: a date QuickBooks can't read, a bank ID it doesn't know, a login the bank wants refreshed. This category takes the errors QuickBooks Online, QuickBooks Desktop and Xero show during imports and bank downloads, one per post, with the fix for each. Start with QuickBooks Online Bank Upload Error: Find the Cause, which sorts the upload errors by cause, then jump to your exact code or message.

  1. No New Transactions in Web Connect File? Here's Why

    Why QuickBooks Desktop says there are no new transactions in a Web Connect file: transaction IDs it already has, a wrong date range or an empty export.

    Published October 4, 2026Web ConnectQuickBooks Desktopduplicate check

  2. QuickBooks Error 179: Signed In Too Many Places

    QuickBooks error 179 means the bank sees too many sign-ins: sign out of other sessions, wait, then update the bank feed in QuickBooks Online.

    Published September 28, 2026QuickBooks Onlinebank feedssign-in errors

  3. QuickBooks Error OL-301: Causes and Fixes

    QuickBooks error OL-301 in Desktop bank downloads: what it means, the settings and bank changes that cause it, and the Web Connect file route around it.

    Published July 6, 2026QuickBooks DesktopDirect ConnectWeb ConnectOL errors

  4. No Transactions Found in File: QuickBooks Online Fix

    QuickBooks Online says no transactions found in the file? Check the header row, date range, file encoding and empty amount column, then upload again.

    Published June 24, 2026CSVQuickBooks Onlinefile upload

  5. QuickBooks Online Bank Upload Error: Find the Cause

    QuickBooks Online bank upload error? Sort the cause, from file type and size to dates, amounts and blank rows, and fix the file so the upload goes through.

    Published June 4, 2026QuickBooks Onlinebank uploadCSVtroubleshooting

  6. QuickBooks Error 103: Bank Sign-In Rejected

    QuickBooks error 103 means the bank rejected the saved sign-in details: update the password, check the bank site works and refresh the bank feed.

    Published May 28, 2026QuickBooks Onlinebank feedssign-in errors

  7. Bank Upload Stuck in QuickBooks Online? Try This

    What to do when a bank upload is stuck in QuickBooks Online: browser and file size checks, a cleared cache and splitting the upload into smaller files.

    Published May 28, 2026QuickBooks Onlinebank uploadbrowserfile size

  8. QuickBooks Error 9999: Bank Feed Script Error

    QuickBooks error 9999 stops a bank feed from updating: clear the browser cache, disconnect and reconnect the account, and fill any gap with a file.

    Published May 6, 2026bank feedsQuickBooks Onlineconnection errors

  9. Xero CSV Date Error: Day and Month Mixed Up

    How to fix a Xero CSV date error: why Xero misreads day and month, how to set one date format in the file and how to check it before upload.

    Published April 29, 2026XeroCSVdates

  10. Converted QBO File Rejected by QuickBooks? Check This

    Why a converted QBO file is rejected by QuickBooks: bank ID, account type, date and amount fields, and how to test a converted file before you import.

    Published April 3, 2026qbo filesconversionweb connect

  11. Xero Bank Statement Import Failed? Common Causes

    Xero bank statement import failed? Check the file type, date format, amount column, empty rows and an import that overlaps lines Xero already has.

    Published March 18, 2026Xerostatement importCSV

  12. Web Connect File Not Opening in QuickBooks Desktop

    Web Connect file not opening in QuickBooks Desktop? Check the file association, an old QuickBooks version, a changed bank ID and a damaged QBO file.

    Published March 12, 2026QuickBooks DesktopWeb ConnectQBO files

  13. QuickBooks CSV Invalid Date Error: Fix the Dates

    How to fix the QuickBooks CSV invalid date error: find rows with mixed date formats or text dates, set one format and pick it on the mapping screen.

    Published February 13, 2026csvdatesbank upload

  14. Unable to Verify the Financial Institution Information

    QuickBooks says unable to verify the financial institution information? Why the bank ID in your QBO file isn't recognized and how to fix the file.

    Published January 15, 2026web connectqbo filesbank id

  15. QuickBooks Error 108: Action Needed at Your Bank

    QuickBooks error 108 means your bank needs you to do something on its website first, such as accept terms, before the QuickBooks feed can update.

    Published December 13, 2025QuickBooks Onlinebank feedsbank errors

  16. QBO File Account Type Mismatch: Card vs Bank

    Why a QBO file account type mismatch stops an import when a card file meets a bank account, or the reverse, and how to fix the file or pick the account.

    Published December 11, 2025QBO filecredit cardsaccount types

  17. QuickBooks Error OL-222: Fix the Bank Download

    QuickBooks error OL-222 appears when Desktop can't finish a bank download: the usual causes, the fixes in order and how to import a file meanwhile.

    Published December 10, 2025web connectquickbooks desktopol errors

  18. QuickBooks Error 185: Bank Wants More Information

    QuickBooks error 185 means the bank needs another security step: answer it in QuickBooks Online, then update the bank feed and check for missing days.

    Published November 27, 2025QuickBooks Onlinebank feedssecurity questions

  19. Credit Card Upload Error in QuickBooks Online

    Credit card upload error in QuickBooks Online? Check the card account type, sign of charges, file format and the date range against what is already there.

    Published October 18, 2025credit cardsbank uploadquickbooks online

  20. QuickBooks Desktop Freezes During Web Connect Import

    What to do when QuickBooks Desktop freezes during a Web Connect import: big files, an open dialog, a damaged company file and how to import in smaller parts.

    Published October 7, 2025QuickBooks DesktopWeb Connecttroubleshooting

  21. Journal Entry Import Error in QuickBooks Online

    Journal entry import error in QuickBooks Online? Check that debits equal credits, every account exists, journal numbers group lines and dates are valid.

    Published August 25, 2025journal entriescsvquickbooks online

  22. Xero OFX Import Error: Check the File Inside

    Xero OFX import error? Open the file to check its header, account details and transaction IDs, then fix or convert the OFX so Xero accepts it.

    Published July 13, 2025xeroofxtroubleshooting

  23. IIF Import Error in QuickBooks Desktop: Read the Report

    How to read an IIF import error in QuickBooks Desktop: the error report, the header rows and account names that cause most failures and how to fix them.

    Published April 9, 2025IIFQuickBooks Desktoperror report

  24. QBO File Not Uploading to QuickBooks Online?

    QBO file not uploading to QuickBooks Online? Check the file extension, a bank ID QuickBooks doesn't know, an account type mismatch and broken tags.

    Published March 13, 2025QBO fileQuickBooks Onlinefile upload

  25. QuickBooks CSV Amount Column Error: Fix the Numbers

    How to fix a QuickBooks CSV amount column error: currency symbols, commas, brackets for negatives and blank cells that make the upload reject rows.

    Published February 22, 2025CSVamountsQuickBooks Online

  26. Special Characters in QuickBooks CSV Files

    How special characters in a QuickBooks CSV break uploads: stray quotes, commas in payee names and accented letters, and how to save the file safely.

    Published February 17, 2025CSVQuickBooks Onlinefile clean-up

  27. QuickBooks Error OL-393: What to Check First

    QuickBooks error OL-393 in Desktop: why the bank download fails, how to deactivate and reactivate the account and when to switch to Web Connect files.

    Published February 1, 2025QuickBooks Desktopbank feedsOL errors

  28. QuickBooks Error 324: Bank Account Not Found

    QuickBooks error 324 means the bank can't find the linked account, often after a new card or account number: reconnect it and check the start date.

    Published January 23, 2025QuickBooks Onlinebank feedsreconnecting accounts